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Frequently Asked Questions

Is income verification part of the application process?

​Yes, applicants will be required to upload proof of income documents during the application process to be screened by Snappt

Are utilities included?

​Utilities are not included.

Can I request a specific apartment & can an apartment be held?

​Yes, you may select a specific apartment. Contact us today for more information about holding an available apartment home.

Is there an application fee?

​$60 application + $200 admin fee

When is rent due and how can I pay? Are there late fees? Is there a grace period?

​Rent is due on the 1st of the month and can be paid through our online resident portal, check, or certified funds. Late fees will be applied on the 4th of the month. 

Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?

​Apartments cannot be sublet or listed on short-term rental platforms such as Airbnb or VRBO.

What happens if I need to move out before my lease expires?

​A fee will be charged to residents who choose to break lease. 

Is renter's insurance required?

A $15 facilities fee is added to your rent each month, which covers the apartment home. You may choose to acquire renter’s insurance to cover your personal belongings, but this is not required.

What leasing options are available?

Our lease terms range from 6-14 months.

Do you offer credit reporting?

Yes, we offer credit reporting on rental payments, which can assist in building and maintaining good credit. 

All residents will be enrolled in a 90-day free RentPlus trial. After 90 days of service, residents will be charged $8.95/month for an apartment with a single lease holder or $14.95/month for an apartment with multiple lease holders to continue the credit reporting service. Residents may opt out of RentPlus at any time and information regarding this procedure can be found in your lease agreement. 

Are apartments cable ready? If so who is the provider? Is there a separate charge?

​Are apartments cable ready? If so who is the provider? Is there a separate charge?

Are the apartments wired for Wifi? Is there a preferred provider?

​Yes, our apartments are wifi ready and serviced by AT&T. Service level and cost is resident responsibility.

Do you have package lockers/how do I get my packages?

​We are happy to offer 24-hour Luxer One package lockers that will hold your deliveries until you are available to pick them up. 

What is the smoking policy? Can I smoke in my apartment? Is there a designated smoking area?

​Smoking is prohibited within the apartment homes but allowed in designated outdoor areas.

What is the parking situation? Is parking assigned? Is there a fee or permit required for parking?

​First-come first-serve basis for leaseholders and their guests.

Do you allow pets? What is the pet policy?

We welcome most dogs and cats. Some breed restrictions apply.
 
All pets are screened using petscreening.com.
 
Restricted Breeds:

  • Akita
  • American Bulldog
  • American Staffordshire Terrier
  • Bull Terrier
  • Cane Corso
  • Chow Chow
  • Doberman Pinscher
  • Mastiff
  • Pit Bull
  • Pit Mix
  • Presa Canario
  • Rottweiler
  • Shar-Pei
  • Staffordshire Bull Terrier
  • Wolf
  • Wolf Dog Mix

What school district serves the community? High Schools? Junior High? Middle Schools? Elementary School?

​Pinewood Elementary, Sedgefield Middle, Harding High School

When were these apartments built? Have there been any renovations?

​Finishes vary by floor plan and price range.

Finishes vary by floor plan and price range.

​Washers and dryers are available in every apartment.

What kind of kitchen appliances are in the apartment?

​Appliance packages vary by floor plan type. We offer both sleek black and stainless steel appliance packages.

Does the apartment come with a microwave?

​Yes.

Do apartments have dishwashers?

​Yes.

Are stoves gas or electric?

​Electric

Do kitchen sinks have a garbage disposal?

​Yes.

Do the apartments have air conditioning?

​Yes.

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